Help Centre
Practical guides to how Hostiggo works today, for hosts and guests. Can't find what you need? Visit Support or read the FAQs.
Hosts
Payouts & bank details
Where hosts add their bank account, what we deduct, and the current status of payouts.
Hosts
Verify your identity
How Aadhaar verification works, what you upload, and how to check your status.
Hosts
Removing (delisting) a listing
What happens when you remove a listing, and how upcoming bookings are protected.
Hosts & guests
Chat guidelines
How messaging between guests and hosts works and the rules for using it.
Hosts & guests
Add-on services
Meals, transport, experiences and more: how hosts offer add-ons and guests book them.
Hosts & guests
Cancellations & refunds
Exactly how much is refunded under Flexible, Moderate and Strict policies.